장애인구강진료센터 내원환자들의 재내원 의향 요인
Related factors of re-visit intention to the oral health care center for the disabled
최영애, 정윤숙, 강재민, 이영은, 최연희, 송근배,
소속 상세정보
최영애 ( Choi Yeong-Ae ) - Kyungpook National University Graduate School of Public Health Department of Health Policy and Managemen
정윤숙 ( Jung Yun-Sook ) - Kyungpook National University College of Science & Technology Department of Dental Hygiene
강재민 ( Kang Jae-Min ) - Daegu Health College Department of Dental Technics
이영은 ( Lee Young-Eun ) - Daegu Health College Department of Dental Hygiene
최연희 ( Choi Youn-Hee ) - Kyungpook National University School of Dentistry Department of Preventive Dentistry
송근배 ( Song Keun-Bae ) - Kyungpook National University School of Dentistry Department of Preventive Dentistry
Abstract
Objectives: The aim of this study is to identify the factors related to re-visit intentions of patients who had visited the 10 oral health care centers for the disabled currently operating in Korea.
Methods: A self-developed questionnaire (29 items) was distributed among 1,000 randomly selected patients and their guardians who had visited one of the 10 oral health care centers for the disabled, with a consent. Consequently, 874 questionnaires were collected and analysed for statistics using SPSS 25.0.
Results: The patients traveled a long distance to visit the oral health care centers because of their specialization for the disabled. With the level of satisfaction with dentist services, dental hygienist services, and facilities increasing, the re-visit intention proportionally rose.
Conclusions: This study presents basic data that provides information on the operation of 10 oral health care centers for the disabled. It is imperative to develop a more structured questionnaire, and conduct an annual survey of the disabled visiting the centers.
키워드
Oral health center; Re-visit intention; The disabled
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